Terms and Conditions

Website Ownership and Contact Information

Owner: Undulate Country Lodge CC, © 2024. All Rights Reserved.

Email: info@undulatalodge.co.za

Phone: +27 (0) 27 712 3732

Address: 3 Soetdoring Cres, Doringpoort, Springbok, 8240, South Africa

Acceptance of Terms

By using this website, you signify your acceptance of these terms and conditions. If you disagree with any part of these terms, you must not use this website.

Website Usage

Intellectual Property: The content, design, logos, and images on our website are owned by Undulate Country Lodge or licensed to us and are protected by intellectual property laws. Unauthorized use is prohibited. Permitted Use: You may use our website for lawful purposes only, including booking stays and services. Prohibited Conduct: You are not permitted to misuse the website in any way that could damage, disable, overburden, or impair it, or interfere with any other party's use.

Online Bookings and Payments

Reservations: You may book accommodations, dining experiences, and event services through our website. All bookings are subject to availability and confirmation by the lodge. Payments: Secure online payment options are provided for all bookings. Your payment details will be processed in accordance with our privacy policy and applicable data protection laws

Cancellation and Refunds

Detailed cancellation policies are available on our website. Cancellations made within the specified period may be eligible for a full or partial refund.

Privacy Policy

We are committed to protecting your personal information. Our privacy policy, available on our website, outlines how we collect, use, and safeguard your data.

Limitation of Liability

Undulate Country Lodge shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of—or the inability to use—our website or services, except in cases of gross negligence or intentional misconduct.

Indemnification

You agree to indemnify and hold Undulate Country Lodge, its officers, directors, employees, and agents harmless from any claims, demands, losses, damages, or expenses (including attorneys' fees) arising from your breach of these terms and conditions.

Modifications to Terms and Conditions

We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the South African courts

Contacting Us

For any questions or concerns regarding these terms and conditions, please contact us using the information provided above.

By providing comprehensive terms and conditions for the use of the Undulate Country Lodge website and its services, we aim to ensure a clear understanding of the expectations and responsibilities of both the lodge and its guests, thereby creating a secure and enjoyable experience for all parties involved.